A lot of people get frustrated with Shipt when their application stalls, but most don’t realize Shipt isn’t really the one reviewing your background. It’s all outsourced to Checkr, which means errors or delays can sit there without a clear fix. I went down this rabbit hole after seeing people stuck in “pending” for weeks and found this breakdown helpful: https://consumerattorneys.com/article/shipt-uses-checkr-for-employee-background-checks. It explains why Shipt support often can’t do much even when something is obviously wrong.